CHAPTER CHAIRMAN JOB DESCRIPTION

The Chairperson is the executive officer of the Chapter. It is his/ her responsibility to provide leadership, to exercise general supervision over chapter activities and to conduct chapter affairs in accordance with the Chapter By-Laws and the policies established by the International Board of Directors of the NCOA.
• The Chairperson maintains contact with all Trustees, Officers, Committee Coordinators and members of the chapter by letter, telephone or personal contact.
• He/she should attend all meetings of the Chapter Board of Trustees, chapter meetings, region conference meetings and the NCOA Annual Convention.
• In all business activities, correspondence and personal contacts, he/she should act and speak in a professional manner so as to give a favorable and professional impression of the Association and indicate that he/she is "an ambassador" and promotes the best image of the Association at all times.

CHAPTER CHAIRMAN DUTIES

• Presiding at all meetings.
• Formulating the overall plans for the various activities in which the local chapter will become engaged. This should be one of the first efforts of the chairperson. He/she should meet with all Committee Coordinators to discuss definite programs and activities. A priority list is then developed and published. This allows the entire membership to evaluate each program and become active in the area in which they are most talented. Participation is the key to chapter success.
• Overseeing activities of other officers and committee coordinators. The Chairperson should stress how their responsibilities enter into the overall planned chapter activities. It should be transmitted to the incumbent that his/her dedicated support and performance are vital if the chapter is to grow and achieve success. Each committee activity should be reviewed periodically and individual performance noted.
• Presiding in a firm, competent, tactful and just manner. Must be neutral in the chair on controversial matters and must permit full discussion in all debatable motions. He/she respects the opinion of each individual and sees to it that the decision is carried out in a harmonious atmosphere. Opens and closes the meetings promptly and makes sure that written minutes are published expeditiously.
• Arriving at the place of the monthly meeting early to see that everyone and everything is ready for the meeting. Makes himself available to the entire membership, especially the new members and guests. He/she should display constant enthusiasm and support for all chapter activities. Acknowledges each speaker's appearance with a letter of thanks on behalf of the chapter.
• Maintaining contact with the entire NCOA by participating in as many related activities as possible. The Chairperson should make himself available to other groups to promote the image of NCOA.
• Maintaining a close contact with the Executive Committee, NCOA Field Force Representatives, NCOA Headquarters and other chapters on NCOA official business. A free exchange of ideas and suggestions is necessary to eliminate misunderstandings and to keep current on all of the programs/benefits available to members of the Association.
• Submitting a written report to the membership to keep them informed about chapter activities. An annual report should be prepared evaluating each activity or programs entered into or developed during the year. This information will be most helpful in determining a course of direction for the newly elected Chapter Officers and Committee Coordinators.
• Finally, and most importantly, ensure the training and availability of a replacement for him/herself.